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Privacy Policy

Last updated: October 2026

 

1. Who we are

NGR Group ("NGR", "we", "us" or "our") connects North American destinations with the international business events community through destination representation, community engagement and industry events.

Our website is https://thengrgroup.com.

For the purposes of applicable data protection legislation, the organisation responsible for your personal information is:

Legal entity name: [Confirm the registered legal name of the organisation operating NGR Group]
Registered address: [Insert business address, if applicable]
Email: dan.noyce@thengrgroup.com

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2. Information we collect

We may collect the following information when you use our website or contact us:

  • Contact information: your name, work email address, job title and organisation.

  • Professional information: your company website, country or primary market, professional role and information you choose to provide about your interests or objectives.

  • Enquiry information: details submitted through our contact forms, Community application form or Representation Guide request form, together with relevant correspondence.

  • Technical information: information such as your IP address, browser type, device information and website usage data, where collected through website functionality, analytics or cookies.

Please do not submit confidential or sensitive personal information through our general enquiry forms.

 

3. How we use your information

We may use personal information to:

  • Respond to enquiries and requests for information.

  • Review applications to join the NGR Community.

  • Contact applicants about the outcome or next steps in their application.

  • Respond to Representation Guide requests and discuss potential destination representation services.

  • Communicate about relevant NGR activities, events and opportunities where permitted by law.

  • Operate, maintain, protect and improve our website.

  • Maintain business records and meet applicable legal obligations.

We will use your information only for purposes that are relevant to our relationship with you and consistent with applicable law.

 

4. Our lawful bases for processing

We must have a lawful basis for using personal information. Depending on the circumstances, this may include:

  • Legitimate interests: for responding to relevant professional enquiries, managing business relationships, reviewing Community applications and improving our services, where those interests are not overridden by your rights.

  • Steps at your request before entering a contract: where you ask us to explore or discuss potential representation services.

  • Consent: where consent is required, including for certain non-essential cookies or marketing communications.

  • Legal obligations: where we need to retain or disclose information to comply with the law.

The appropriate lawful basis depends on the purpose and circumstances of the processing.

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5. Sharing your information

We do not sell your personal information.

We may share information where necessary with service providers who help us operate the website and business, such as website hosting, form management, email, security and analytics providers.

We may also disclose information where required by law or where necessary to establish, exercise or defend legal claims.

Where third-party providers process information on our behalf, we take appropriate steps to ensure that the information is handled securely and in accordance with applicable data protection requirements.

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6. International transfers

NGR works with destinations and business events professionals internationally. Some of our service providers may store or process information outside the United Kingdom.

Where personal information is transferred internationally, we will ensure that an appropriate legal transfer mechanism or safeguard is in place where required by applicable data protection law.

 

7. How long we keep your information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, reviewing applications, maintaining business relationships and meeting legal obligations.

Retention periods will depend on the type of information and the circumstances. Information will be securely deleted or anonymised when it is no longer required.

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8. Your data protection rights

Depending on the circumstances and applicable law, you may have the right to:

  • Request access to your personal information.

  • Ask us to correct inaccurate or incomplete information.

  • Request deletion of your information.

  • Ask us to restrict how we use your information.

  • Object to certain processing, including processing based on legitimate interests.

  • Request a copy of certain information in a portable format.

  • Withdraw consent where we rely on consent.

These rights are not absolute in every situation. To exercise a right, contact us at dan.noyce@thengrgroup.com

You also have the right to complain to the UK Information Commissioner's Office (ICO) if you are concerned about how your information is handled. Information is available at ico.org.uk.

 

9. Cookies and analytics

Our website may use cookies and similar technologies to support essential website functions, remember preferences, understand website usage and improve performance.

Where required, we will ask for your consent before placing non-essential cookies, including relevant analytics or advertising cookies. You can manage your preferences through the website's cookie settings where available.

The cookies used will depend on the website features and third-party services enabled. Please refer to our Cookie Policy for further details.

 

10. Keeping information secure

We use appropriate technical and organisational measures designed to protect personal information from unauthorised access, loss, misuse or disclosure. However, no method of transmitting or storing information online can be guaranteed to be completely secure.

 

11. Links to other websites

Our website may contain links to external websites or services. We are not responsible for the privacy practices of those third parties. Please review their privacy notices when visiting their websites.

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12. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to our practices, services or legal obligations. The latest version will be published on this page with the updated date.

 

13. Contact us

If you have questions about this Privacy Policy or how we handle personal information, please contact:

Email: dan.noyce@thengrgroup.com
Website: https://thengrgroup.com

Organisation: Noyce Global Representation Ltd

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